WhatsApp Sales Agent

Your best salesperson,
on WhatsApp 24/7

Resolve 70% of customer queries automatically. Qualify leads, book appointments, and run campaigns — in Hindi, Hinglish, and 8 regional languages.

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71%

Avg resolution rate

< 30s

First response time

2 wks

Time to deploy

🌿

Priya — SpycAI

Online

Hi, I want to book an appointment with Dr. Sharma

Hello! 😊 Dr. Sharma has slots available tomorrow at 10am, 2pm, and 4pm. Which works for you?

2pm please

Perfect! Booking confirmed for tomorrow at 2:00 PM with Dr. Sharma. You'll receive a reminder 1 hour before. 📅

Type a message…

See it in action

Watch how a real clinic uses the WhatsApp agent to handle 300+ daily enquiries.

WhatsApp Agent — 3 min walkthrough

Setup · Live demo · Real clinic results

3:24

Capabilities

Everything your front desk does, automated

Instant 24/7 responses

Your agent replies to every WhatsApp message within seconds — at 2am on a Sunday or during a festival holiday.

Lead qualification

Multi-turn conversations that ask the right questions, score intent, and separate serious buyers from browsers.

Appointment booking

Connects to your calendar and books slots autonomously. Sends reminders and handles reschedules without human involvement.

Hinglish + regional languages

Communicates naturally in Hindi, Hinglish, Tamil, Telugu, Marathi, and more — the way your customers actually speak.

Campaign broadcasts

Send A/B tested promotional messages to segmented contact lists. Track open rates, reply rates, and conversions.

Analytics dashboard

See resolution rates, conversation volumes, top query categories, and agent performance — updated in real time.

Use Cases

Built for your industry

🏥

Healthcare & Clinics

Patient asks about doctor availability → agent checks schedule and books appointment
Query about test packages and pricing → agent shares catalogue and collects contact details
Post-visit follow-up → agent sends prescription reminders and next appointment nudges
Insurance and billing queries → agent answers FAQs and escalates complex cases

📈 71% of patient queries resolved without staff involvement

🏫

Education & Coaching

Prospective student asks about courses → agent shares syllabus, fees, and batch timings
Parent enquires about admission process → agent walks through steps and collects documents
Student asks about exam schedule → agent answers from knowledge base instantly
Fee payment reminder → agent sends proactive WhatsApp nudge with payment link

📈 65% reduction in admin team query load

🛒

Retail & E-commerce

Customer asks about product availability → agent checks catalogue and responds
Order status query → agent fetches order details and shares tracking link
Return or exchange request → agent initiates process and collects details
Post-purchase upsell → agent recommends complementary products based on purchase history

📈 3x faster response time vs. human support team

🏗️

Real Estate

Buyer enquires about a property → agent shares brochure, pricing, and floor plans
Site visit request → agent books slot in agent's calendar automatically
EMI and loan queries → agent answers common questions and connects to finance team
Follow-up with cold leads → agent re-engages with personalised messages

📈 40% more site visits booked per week

Setup Guide

From zero to live in 6 steps

Average deployment time: 11 days. No developers needed.

Connect your WhatsApp Business number

You'll need a WhatsApp Business API-enabled number. If you don't have one, we guide you through the Meta verification process — typically takes 2–3 business days.

💡You can use an existing WhatsApp Business number or get a new one. The number cannot be actively used on the WhatsApp app while connected to the API.

Build your knowledge base

Upload your FAQs, product catalogues, pricing sheets, service descriptions, and any documents your customers commonly ask about. Supported formats: PDF, Word, plain text, and website URLs.

💡The more specific your knowledge base, the more accurate your agent's answers. Start with your top 20 most-asked questions.

Configure your agent persona

Set your agent's name, tone (formal/friendly/Hinglish), language preferences, and business hours. Define what topics the agent should handle and what should be escalated to your team.

💡Give your agent a name that fits your brand — "Priya from Sunrise Clinic" feels more natural than "AI Bot".

Set up conversation flows

Define how the agent handles common scenarios: lead qualification questions, appointment booking steps, payment link sharing, and human handoff triggers.

💡Start simple. A basic FAQ + appointment booking flow is enough to see ROI in week one. You can add complexity later.

Test with real conversations

Use our built-in conversation simulator to test your agent before going live. Send it the trickiest questions your customers ask and refine the responses.

💡Involve your front desk or support team in testing — they know the edge cases better than anyone.

Go live

Flip the switch. Your agent starts handling conversations immediately. Monitor the dashboard for the first 48 hours and adjust any responses that need tuning.

💡Set up a human handoff keyword (e.g., "speak to human") so customers can always reach your team if needed.

Common questions

Do my customers know they're talking to an AI?

That's your choice. You can configure the agent to introduce itself as an AI assistant, or give it a human-sounding name. We recommend transparency — most customers don't mind AI if it's fast and helpful.

What happens when the agent can't answer a question?

The agent gracefully escalates to your team with the full conversation context. You can set escalation triggers: specific keywords, unanswered questions, or customer frustration signals.

Can I use my existing WhatsApp Business number?

Yes, if it's already on the WhatsApp Business API. If it's on the regular WhatsApp Business app, we'll help you migrate it to the API — this takes 2–3 days and requires Meta verification.

How do I handle sensitive customer data on WhatsApp?

All conversation data is stored encrypted on DigitalOcean Bangalore servers. You control data retention periods. We never use your customer conversations to train AI models.

Can the agent send images, PDFs, and documents?

Yes. The agent can send product images, brochures, price lists, and any media files you upload to the knowledge base. It can also receive and process images sent by customers.

What's the difference between the WhatsApp agent and a chatbot?

Traditional chatbots follow rigid decision trees. Our agent uses large language models to understand natural language, handle unexpected questions, and maintain context across a multi-turn conversation — much closer to how a human would respond.

Ready to automate your WhatsApp?

7-day free trial. No credit card. Live in 2 weeks.

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Your best salesperson,on WhatsApp 24/7