# SpycAI

## About

SpycAI is an AI agent platform built for Indian SMBs. We provide three AI agents — WhatsApp Sales Agent, AI SDR Outreach Agent, and Voice Support Agent — that work 24/7 to automate customer engagement, outbound sales, and phone support. Founded by Rahul Sharma (CEO) and Priya Nair (CTO). Based in Pune with offices in Bangalore. Serving 100+ active clients across India. ₹1Cr+ ARR. Profitable since Month 6.

## Services and Pricing

- **Starter Plan**: ₹2,999/month ($99 USD) — 1 WhatsApp number, 500 conversations/month, WhatsApp Sales Agent only, FAQ auto-resolution, lead qualification, basic analytics, 48h email support
- **Growth Plan**: ₹9,999/month ($299 USD) — 3 WhatsApp numbers, 2,000 conversations/month, all 3 AI agents, SDR 500 leads/month, Voice 2,000 mins/month, advanced analytics, Hinglish + 3 regional languages, Zoho/HubSpot CRM integration, 4h priority support, founder onboarding call
- **Pro Plan**: ₹24,999/month ($799 USD) — Unlimited WhatsApp numbers, unlimited conversations, all agents unlimited, white-label branding, custom CRM/ERP integrations, all Indian languages, dedicated customer success manager, 99.9% uptime SLA, 1h support response
- **WhatsApp Sales Agent (standalone)**: ₹999/month — Lead qualification, 60-70% query resolution, appointment booking, Hinglish + regional language support
- **AI SDR Outreach Agent (standalone)**: ₹5,000/month — LinkedIn & IndiaMart lead scraping, personalized cold emails, BANT qualification, Cal.com booking, CRM sync
- **Voice Support Agent (standalone)**: ₹8,000/month — Sub-800ms call latency, Deepgram + Sarvam Indian accent STT, interrupt handling, WhatsApp follow-up after calls, PII redaction
- **Overages**: ₹0.50 per WhatsApp conversation, ₹12 per SDR lead, ₹8 per voice minute, ₹500 per meeting booked
- **Free Trial**: 7 days free, no credit card required, full Growth plan access
- **Annual Discount**: Pay annually, save 2 months (16.7% discount)

## Locations

- **Pune (HQ)**: Level 3, Baner Road, Baner, Pune, Maharashtra 411045
- **Bangalore**: WeWork, Prestige Atlanta, Indiranagar, Bangalore 560038

## Contact

- **Phone**: +91 95790 74620 (Mon–Fri, 9am–6pm IST)
- **WhatsApp**: +91 95790 74620 (fastest response)
- **Email**: info@spycai.com (4h response on weekdays)
- **Website**: https://spycai.com
- **Dashboard**: https://spycai.com/dashboard
- **API Documentation**: https://api.spycai.com/docs
- **Support Hours**: Monday–Friday 9am–7pm IST, Saturday 10am–2pm IST, Sunday/Holidays async (next business day)
- **Average Response Time**: 47 minutes (currently online)

## Service Area

Pan-India: Pune, Mumbai, Bangalore, Chennai, Delhi NCR, Hyderabad, Kolkata, Ahmedabad, Jaipur, Surat, Indore, Nagpur, Coimbatore, Kochi, Chandigarh. All Indian states and union territories. Data hosted on DigitalOcean Bangalore region servers.

## Key Facts

- Founded: 2024 Q3, idea validated with 20 clinic owner interviews
- First deployment: 2024 Q4 at Sunrise Clinic, Pune — 71% resolution rate in week one
- 100+ active clients as of 2026 Q1
- ₹1Cr+ ARR milestone achieved 2025 Q4
- 12 team members
- 71% average AI resolution rate across all clients
- 750M+ WhatsApp users in India (total addressable market)
- Average deployment time: 30 minutes for setup, 7 days full deployment
- Sub-800ms voice call latency
- 18.4% average reply rate for SDR campaigns
- Team background: Ex-Razorpay, Ex-Flipkart AI, Ex-Zomato, Ex-Freshworks
- PDPB-ready (India's Personal Data Protection Bill compliance)
- All India client data stored on India servers — no data leaves India without consent
- PostgreSQL Row-Level Security for complete tenant data isolation
- 7-day free trial, no credit card required
- Cancel anytime — no lock-in contracts
- Data available for export for 30 days after cancellation

## What Makes Us Different

SpycAI is built exclusively for Indian SMBs, priced in rupees, and deployed on India servers. Our agents speak Hinglish and 3+ regional languages out of the box. Every new client gets founder-led onboarding for the first 90 days. We achieve sub-800ms voice latency and 71% AI resolution rates. Our platform integrates with India-specific tools like Razorpay, IndiaMart, Zoho, and supports WhatsApp Business API natively. We treat data sovereignty as a first-class feature — all client data stays in India on DigitalOcean Bangalore servers. Unlike global AI tools priced for Silicon Valley, we start at ₹2,999/month and scale with your business.

## Frequently Asked Questions

**Q: How fast can we go live?**
A: Average deployment is 7 days from first conversation to live agent. Simple WhatsApp agents can go live in 5–7 days. Initial setup takes just 30 minutes.

**Q: Do we need developers on our team?**
A: No. The entire setup is handled by our team. You provide access to WhatsApp Business API and we do the rest. Zero technical expertise required.

**Q: Is there a free trial?**
A: Yes — 7 days free, no credit card required. You get full access to the Growth plan features during the trial.

**Q: Can I start with just one agent?**
A: Absolutely. Starter plan gives you the WhatsApp Sales Agent. You can add the SDR and Voice agents when you upgrade to Growth.

**Q: What happens if I exceed my conversation limit?**
A: Overages are billed at ₹0.50 per additional WhatsApp conversation, ₹8 per voice minute, and ₹12 per SDR lead. You'll get email alerts at 80% and 100% of your limit.

**Q: Do you support Hindi and regional languages?**
A: Growth plan supports Hindi, Tamil, and Telugu. Pro plan includes all major Indian languages via Sarvam AI integration. All agents understand Hinglish (Hindi + English mixed).

**Q: Is my client data safe?**
A: All India client data is stored on DigitalOcean Bangalore region servers. We use PostgreSQL Row-Level Security for tenant isolation. We are PDPB-ready. No data leaves India without your consent. We never train models on your conversation data without explicit consent.

**Q: Can I cancel anytime?**
A: Yes. No lock-in contracts. Cancel any time from your dashboard. Your data is available for export for 30 days after cancellation.

**Q: Do you have an annual plan?**
A: Yes — pay annually and save 2 months (16.7% discount). Contact us for annual billing setup via Razorpay or Stripe.

**Q: What about US/global pricing?**
A: Our platform is available globally at $99–$799/month USD via Stripe. All USD prices are shown alongside INR pricing. International clients get the same features with Stripe billing.

**Q: What industries do you serve?**
A: Healthcare clinics, e-commerce, SaaS companies, real estate agencies, education institutes, manufacturing, retail stores, professional services, and any business using WhatsApp for customer communication.

**Q: What CRM integrations do you support?**
A: Growth and Pro plans support Zoho CRM, HubSpot, and Pipedrive. Pro plan includes custom CRM/ERP integrations.

**Q: How does the WhatsApp agent handle conversations?**
A: The AI agent qualifies leads in multi-turn conversations, resolves 60–70% of queries without humans, books appointments autonomously, and sends campaigns with A/B tested templates. All in Hinglish and regional languages.

**Q: What is the SDR agent's average performance?**
A: 18.4% average reply rate on cold email campaigns. The agent scrapes leads from LinkedIn and IndiaMart, personalizes emails with AI context, does BANT qualification via chat, and books meetings via Cal.com integration.

**Q: How does the Voice agent work?**
A: Sub-800ms end-to-end call latency using Deepgram + Sarvam Indian accent speech-to-text. Handles interruptions with full-duplex audio. Sends WhatsApp follow-up after every call. All transcripts have PII redacted automatically.

**Q: Can I white-label the platform?**
A: Yes — Pro plan includes white-label branding option. Perfect for agencies who want to resell SpycAI under their own brand.

**Q: What is your uptime guarantee?**
A: Pro plan includes 99.9% uptime SLA guarantee. All plans run on DigitalOcean infrastructure with automatic failover.

**Q: How fast is your support?**
A: Starter: 48h email response. Growth: 4h priority support. Pro: 1h support response SLA with dedicated customer success manager. All clients get direct founder access for first 90 days.